At Billett Ads, we are dedicated to delivering your orders promptly and efficiently. Please review our shipping policy for details on processing, delivery timelines, and other important information.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order ships, you will receive a confirmation email with tracking information.
2. Shipping Methods & Delivery Times
We partner with reliable carriers to ensure your order reaches you safely and on time.
Standard Shipping (U.S.): 5–10 business days
Expedited Shipping (U.S.): 2–5 business days
International Shipping: 7–20 business days
Note: Delivery times may vary based on your location, weather conditions, and potential carrier delays. Expedited options are available during checkout.
3. Shipping Rates
Free Standard Shipping is available on all orders within the U.S.
International shipping costs are calculated at checkout based on your location.
Any customs fees, import taxes, or duties for international orders are the responsibility of the customer.
4. Order Tracking
Once your package ships, you will receive a tracking number via email.
You can use this number to track your shipment through the link provided or via our website.
5. Lost, Delayed, or Stolen Packages
If your order is delayed beyond the estimated timeframe, please contact us at support@billettads.store.
We are not responsible for lost or stolen packages marked as “delivered” by the carrier. Please check with your local carrier or neighbors before contacting us.
6. International Shipping
We proudly ship worldwide.
Some countries may have restrictions on certain items.
Customs delays may affect delivery times, and any import duties or taxes must be paid by the customer.
7. Order & Address Changes
Please double-check your shipping address before completing your purchase.
For order or address modifications, contact us within 24 hours of placing your order. Changes cannot be guaranteed once processing begins.
8. Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery.
Please include photos and a description of the issue so we can assist you promptly.
9. Contact Us
If you have any questions or need help, feel free to reach out:
📧 Email: support@billettads.store
📞 Phone: +1 361 558 5949
🏢 Address: 19985 Mervel Ave, Los Banos, CA 93635
Thank you for choosing Billett Ads! We value your business and are committed to delivering a smooth shopping experience.