At Billett Ads, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand the details regarding processing, shipping, and delivery.
1. Order Processing
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an order confirmation email with tracking details once your order is shipped.
2. Shipping Methods & Delivery Time
We offer fast and reliable shipping through trusted carriers. Estimated delivery times vary based on location:
Standard Shipping (U.S.): 5-10 business days
Expedited Shipping (U.S.): 2-5 business days
International Shipping: 7-20 business days
Delivery times may vary due to factors such as location, weather conditions, and carrier delays.
Expedited shipping options may be available at an additional cost during checkout.
3. Shipping Rates
Standard shipping is free on all orders within the U.S.
Shipping costs for international orders will be calculated at checkout based on the destination.
Additional customs fees or import taxes (if applicable) are the responsibility of the customer.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
You can track your package using the provided link or through our website.
5. Lost, Delayed, or Stolen Packages
If your order is delayed beyond the estimated delivery timeframe, please contact our support team at support@billettads.store.
We are not responsible for lost or stolen packages after they have been marked as “delivered” by the carrier. If you experience this issue, please check with your local carrier office or neighbors before reaching out to us.
6. International Shipping
We ship worldwide! However, some countries may have restrictions on specific products.
Customs, duties, and taxes for international shipments are the responsibility of the customer.
Delivery times for international orders may vary due to customs processing.
7. Address & Order Modifications
Please ensure that your shipping address is correct before placing an order.
If you need to make changes to your order or address, contact us within 24 hours of placing your order. We cannot guarantee modifications after processing has started.
8. Shipping Damage & Issues
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos and details. We will work with you to resolve the issue as quickly as possible.
9. Contact Us
If you have any questions about our Shipping Policy, feel free to reach out to us:
📧 Email: support@billettads.store
📞 Phone: +1 361 558 5949
🏢 Address: 19985 Mervel Ave, Los Banos, CA 93635
We appreciate your trust in Billett Ads and look forward to serving you!